Taxes and Charges
At BestTravelNetwork, we believe in complete transparency with our pricing. Our mission is to ensure that every customer understands all costs associated with their vehicle rental before completing a booking. Below, we outline the possible taxes, charges, and additional fees that may apply depending on the reservation type, location, and provider.
1. State and Local Taxes
In the United States, car rental rates are subject to various state, municipal, and airport taxes. These taxes vary depending on the city or state where the vehicle is picked up. Some of the most common taxes include:
- State Sales Tax
- Rental Car Tax
- Tourism or Airport Surcharge
- Environmental or Sustainability Fee
All applicable taxes are calculated automatically during checkout and reflected in the total amount before the final payment confirmation.
2. Mandatory Charges
In addition to taxes, certain mandatory charges may apply depending on the supplier’s location or local regulations:
- Airport Concession Fee: applied by airports to rental providers.
- Customer Service Fee: supports 24/7 support and system maintenance.
- Administrative Fee: related to documentation, insurance, or registration processing.
- Vehicle License Fee: covers vehicle registration and road permit expenses.
3. Optional Charges
These fees depend on customer preferences and are completely optional. They are added only if selected during the booking process:
- Additional Insurance (CDW/LDW): reduces financial responsibility in case of damage or theft.
- Additional Driver: fee for adding a second authorized driver.
- GPS Navigation: charge for including a GPS device.
- Child Seat or Booster: required by some state laws.
- E-Toll Services: additional cost for electronic toll usage.
4. Fuel Charges
Each provider has its own fuel policy. The most common options include:
- Full-to-Full: return the vehicle with a full tank.
- Prepaid Fuel: pay upfront for a full tank; no need to refill before return.
- Fuel Refill Charge: applied if returned with less fuel than received.
5. Late Return Charges
If the vehicle is returned after the agreed date and time, late fees may apply depending on the provider’s policy. Some providers offer a short grace period (e.g., 30 minutes). After that, hourly or daily charges may be applied.
6. One-Way Return Charges
If you pick up the vehicle in one city and return it in another, a One-Way Fee may apply. The amount depends on the distance between pickup and drop-off locations.
7. Damage or Cleaning Charges
If the vehicle sustains damage not covered by insurance or is returned excessively dirty, the provider may apply charges for repair, maintenance, or deep cleaning.
8. Pricing Transparency
BestTravelNetwork guarantees full transparency. All applicable taxes, charges, and fees are displayed before completing your reservation, ensuring no hidden costs or surprises at pickup.
9. Waivers and Promotions
Some discounts or promotional codes may waive specific fees (e.g., free additional driver or unlimited mileage). All details will be clearly indicated in the respective offer.
10. Contact
For more information regarding taxes, fees, or charges, you may contact our customer service team anytime:
Phone: +1(888) 834-9005
Email: support@besttravelnetwork.com
